Expert Answer
Yes — unless you have a specific reason to block them. For plumbing companies and plumbers, allowing AI crawler access is essential for being cited in AI search results.
AI crawlers to allow:
- GPTBot — OpenAI's crawler (ChatGPT)
- ChatGPT-User — ChatGPT's real-time browsing
- ClaudeBot — Anthropic's crawler (Claude)
- PerplexityBot — Perplexity's crawler
- Google-Extended — Google's AI training crawler (Gemini)
- Googlebot — Standard Google crawler (also feeds Gemini)
- Bingbot — Microsoft's crawler (feeds Copilot)
Why to allow them:
- If you block GPTBot, ChatGPT literally cannot read your website and cannot cite your business
- Blocking AI crawlers means opting out of AI search entirely
- Your competitors who allow access will get cited instead
- There's no downside for plumbing companies and plumbers — you want your business information accessible
When to be selective:
- Subscription content sites (not applicable to most plumbing companies and plumbers)
- Sites with proprietary research (may want to block AI training but allow search)
- Sites with user-generated content that shouldn't be attributed to your business
How to configure robots.txt for plumbing companies and plumbers:
The ideal setup allows all AI crawlers full access to your public pages while blocking internal/admin pages:
```
User-agent: GPTBot
Allow: /
User-agent: ClaudeBot
Allow: /
User-agent: PerplexityBot
Allow: /
User-agent: Google-Extended
Allow: /
```
ClickRadius automatically checks your robots.txt during analysis and flags any AI crawlers that are blocked.